Our commitment to our Guests, Owners, and Team Members
Since late January, LTGC has been monitoring the news stations and staying updated on precautionary measures due to COVID-19, otherwise known as the coronavirus. Through our research, we wanted to share how we feel this will affect vacation rentals and wanted to share some of the information/links that we have found to stay up to date on recent happening and precautions we are taking to ensure your safety. Scroll Down to the Bottom for Links.
HOUSE CLEANING AND WHAT WE ARE DOING TO KEEP YOU SAFE
Our Housekeeping Team members clean and sanitize all hard surfaces of our vacation homes, including but not limited to floors, countertops, TV remote, doorknobs, window handles, taps, stair railings, light switches, kitchen appliances, etc.
The quality of disinfectants we use should remove 100 percent of the microscopic organisms on surfaces, and effectively stop the spread of disease and viruses. Our Bed linens and towels are laundered offsite at our linen facility. There is no evidence to suggest that this particular coronavirus will survive the wash chemistry and temperatures in the wash and dry process. All soiled linens are treated as if they are contaminated.
Our housekeeping staff is trained to use the best hygiene practices at all times. With the combination of these best practices, our employees, clients, and guests should be safe from the spread of coronavirus.
An added layer of protection is included in every stay with us as our mattress protectors and pillow protectors are required for all of our houses. These help in keeping our homes as sanitary as possible while not compromising on comfort.
By keeping our vacation rental’s clean to the highest standards, we feel confident that you’ll be impressed with the quality, ensuring a great all around experience and also to protect you and the property from coronavirus.
How to Stay Healthy During your Stay
Although we feel extremely confident our quality assurance team will be ahead of the game in sanitation, some guests as an extra precaution may want to perform additional cleaning upon arrival.
The CDC recommends all households consider cleaning and disinfecting “high-touch” surfaces daily in shared household areas (e.g., tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks). As has been recommended by many authorities, wash your hands often, avoid touching your eyes, nose, and mouth.
We Are Here to Help
As we continue to monitor the situation with the Coronavirus (COVID-19). We understand the uncertainty of it all. However, our area continues to be a Level-1 threat. Our Guest Services Agents are here to help you and answer any questions you may have regarding your reservation. Please feel free to call 850.898.1205 or email at firstname.lastname@example.org.
TRAVEL INSURANCE INFORMATION
Please review the terms of your policy carefully if you purchased travel insurance. If you need to make a claim or have questions about how your existing policy will cover you, please reach out to Generali Travel Insurance at 866-999-4018. Make sure you know your policy number before the call.
Walton County, Florida Emergency Management
Florida Department of Health COVID-19
CDC COVID-19 Situation Summary
Facts About COVID-19